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Electronic Payments, Operations Analyst (East Rutherford, New Jersey) more...
Location:East Rutherford (E Rutherford), NJ
Company:Federal Reserve Bank of New York
First posted:June 17, 2017
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Primary Location: NJ-East Rutherford

Full-time / Part-time: Full-time

Employee Status: Regular

Overtime Status: Non-exempt

Job Type: Experienced

Travel: Yes, 5 % of the Time

Shift: Day Job

Job Sensitivity: Not Evaluated


 Area Overview:

The Financial Services Group is responsible for providing banking services to the U.S. government, banks and other financial institutions. Within this group, the Electronic Payments (EP) Function provides critical national services for Fedwire® Securities, Fedwire® Funds, and the National Settlement Service (NSS).

 

This position is located in our East Rutherford, New Jersey Operations Center.  Candidate must be able to work flexible rotating hours 7:15 am - 4:53 pm / 10:00 am - 7:38 pm

 

Job Responsibilities:

  • Perform critical operational activities, which may include: the issuance, servicing and redemption of securities for the U.S. Treasury and various domestic and international government agencies; processing incoming and outgoing funds payments; and providing strong customer support for high value settlements;
  • Respond to customer inquiries and conduct investigations regarding funds and/or securities transfers for issuers, depository institutions, settlement agents,  other Federal Reserve Banks and internal New York Fed customers;
  • Assist in analyzing current operational procedures and in documenting recommendations to improve work-flows and quality performance;
  • Interact on a regular basis with counterparts in other Federal Reserve Banks in performing operational activities;
  • Assist in preparing customer analytics and participate in customer relationship meetings over time;
  • Prepare the areas' settlement proofs (i.e., cash, billing);
  • Maintain accurate operational statistics on activities performed and ensure timely submission;
  • Participate in quarterly Fedwire and network contingency tests on Saturdays.

  Job Requirements:

  • Bachelor's degree  and  1-3 years of experience preferably in a financial services operations processing environment or related field;
  • Ability to work flexible rotating work hours  of  7:15 am - 4:53 pm and 10:00 am - 7:38 pm;
  • Ability to work a few  Saturdays a year for contingency tests on an ad hoc basis;
  • Proven client service skills in an operations environment including experience resolving customer operational issues and inquiries;
  • Demonstrated proficiency with Microsoft Office suite (Word, Excel, PowerPoint) and Outlook;
  • Demonstrated background creating documentation for process and procedures and/or identifying opportunities for improvement;
  • Ability to create qualitative and quantitative reporting and metrics;
  • Ability to balance daily work activities with longer term deliverables;
  • Familiarity with business process excellence techniques, a plus;
  • Knowledge and skills related to cash and/or collateral proof procedures helpful;
  • Strong organizational and administrative skills, including attention to detail, ability to manage multiple assignments and ability to meet tight deadlines;
  • Strong verbal and written communication skills, with the ability to effectively present information to various levels of management and staff;
  • Ability to travel to the lower Manhattan head office and to other Reserve Banks, as needed.

Screening Requirement:  This position has additional screening requirements due to the information accessed while performing the job.  These additional screenings would be initiated at the time of offer acceptance and can take a couple of months to be completed.  You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results.  The screening areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well

 

The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

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