Personal Banker & Universal Banker
At our Bank, we believe common sense is more than just banking. We believe in finding financial solutions that cater specifically to our client’s needs.We are looking for talented associates who understand the complexities of life and will offer simple solutions that best fit the needs of our clients. If this is what you believe in, then you’re definitely right for us. And, we might be the right bank for you. This job requires connecting with people quickly in an outgoing, friendly manner. The use of persuasive communication skills to gain the interest and involvement of others in the work process is an important aspect of the job. An extreme sense of urgency is needed, combined with getting work done in complete, accurate detail and in accordance with company standards and policies. The motivation for this position comes from a strong sense of duty and a feeling of responsibility for completing work both quickly and correctly. A faster than average work pace is necessary combined with impatience for results. Follow-up of delegated work must be very thorough. Decision making will be done with the ideas and advice of others, but always carefully and cautiously within the guidelines of established company policy. Selling ideas to others and the ability to train, teach and motivate a team are strong aspects of this position. Change is an ongoing occurrence of this job and will be approached conservatively and with the support and guidance of management. As a Universal Banker, you will provide exceptional customer service, and spend the majority of your time working with clients.You will be responsible for a variety of tasks including introducing clients to new products and services, developing relationships with business partners to maximize sales opportunities, managing a client portfolio, process account transactions, achieving specific sales and service goals while balancing operational duties, and following the Customer Privacy and Information Policy & Procedure for communication with clients.Additionally, Universal Bankers will split their time between Teller and Personal Banker functions and are expected to always balance their cash drawers, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position. All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.