Member Service Representative

G.E.C.U.   La Crosse, WI   Full-time     Finance
Posted on September 23, 2024

We are looking to hire a full-time Member Service Representative (40 hours per week). Must be available until 5 p.m. Monday through Thursday, 6 p.m. Friday, and 9 a.m. to 12 p.m. as well as two Saturdays/month (special weekend pay of $2.00 more/hour). We offer competitive wages, excellent benefits, and a friendly & fun work atmosphere. We can't wait to meet you!

Excellent people skills are required. Prior cash handling experience is preferable. Prior telling experience is given special consideration.

We are an equal opportunity employer.
Please send your resume to jblack@gecuwi.com

Job Type: Full-time (40 hours)
Pay: $17-$19/hour

Job Duties/Responsibilities:

Serves as liaison between member and Credit Union. Provides account information, opens new accounts, handles member's daily CU needs. Provides a variety of member savings, checking and credit account transactions, as well as customer services such as sales of money orders and traveler's checks. Performs clerical duties involving electronic funds transfers and ACH functions. Reconciles accounts in accordance with credit union policies and procedures. Teller and vault balancing, assists members with share certificates, debit cards, fraud disputes, IRAs, money market accounts and all other savings products and services. Researching and resolving member questions, providing account verifications, loan information and cross-selling CU services.

Benefits:

  • 401(k) matching
  • Health insurance
  • AD&D Insurance
  • Dental insurance
  • Disability insurance
  • Vision insurance
  • Paid time off
  • Parental leave
  • Dependent care reimbursement
  • Flexible spending account
  • Health savings account
  • Professional development assistance
  • Gym membership
  • Credit Union membership

G.E.C.U.

225 La Crosse St.
La Crosse , WI
https://www.gecuwi.com