Senior Collector

MERCO Credit Union   Merced, CA   Full-time     Finance
Posted on October 31, 2023

MERCO Credit Union is seeking a full time Senior Collector. 

Duties include:

  • Contact members with DQ loans by telephone and written communication to secure payment.
  • Records information about financial status of member and status of collection efforts.
  • Recommends repossession or legal action.
  • Recommends loan extensions/workout of credit.
  • Orders repossessions and coordinates activity with outside agency.
  • Handles overdrawn accounts.
  • Small claims filing and follow up on legal collection activity.
  • Process BK claims.
  • Prepare reports for DQ loan committee.
  • E-Oscar credit reporting disputes.
  • Mentor and provide escalation support to Collector position as appropriate.
  • Bi-lingual (Spanish/English) required.

Associate’s degree (A.A.) or equivalent from two-year college or technical school; or two-years related experience and/or training; or equivalent combination of education and experience.

Must possess knowledge of small claims procedures, Federal and State collection regulations, repossession procedures, BK claims procedures and principles of lending and collections.  Paralegal certification is a plus.


This company is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

This law makes it illegal to discriminate against someone on the basis of race, color, religion, national origin, or sex. The law also makes it illegal to retaliate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit. The law also requires that employers reasonably accommodate applicants' and employees' sincerely held religious practices, unless doing so would impose an undue hardship on the operation of the employer's business.